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2/11/2010 3:06:37 PM
TGC become an Authorised Citrix Solutions Advisor... Read News »
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Scriptlogic Gold Partner status achieved... Read News »
3/20/2009 5:53:32 AM
TGC Computers become a Dell Registered Partner... Read News »
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Our mission is simple: make technology an asset for your business not a problem. It is TGC Computers aim to be a partner who will deliver Information Technology strategies and services providing your business long term commercial benefits, based upon key business requirements. The strategies and services provided by TGC Computers will be economical, efficient, durable, flexible and allow your organisation to respond rapidly to both market and customer needs.
  Tim Evans,
Managing Director
Software and Remote Support
Remote Monitoring + Smart OS Support

Remote Monitoring and Smart OS Support are ideal for organisations of all sizes that need to keep their IT environment onsite, but want to take advantage of 24x7 monitoring, management and OS support capabilities.

With technology that can build complex self-healing rules for your servers and applications, TGC Computers Ltd can save you vital minutes when you need your systems to perform during critical trading periods.

The TGC Smart Operating System support covers the following Server operating systems: Windows, SCO, IBM AIX, IBM OS/400, IBM SP,HP-UX, SUN Solaris, Linux, Tru 64, Novell, Citrix, VMS.

Comprehensive monitoring
  • Optimal availability of your network and systems with 24-hour 7 day a week remote monitoring and fault management.
  • Proactive identification and resolution of bottlenecks and issues
  • Your internal IT resources are focused on core initiatives
  • A single point of contact for your support needs
  • Access to experienced network and systems engineers - professionals that provide fast-response remote support.
  • Incident management to resolution
  • Monthly fault, performance and configuration reports.
  • Regular service reviews.

Benefits
  • Lower cost support promotes real business value
  • Key applications remain consistently and speedily available
  • The service can quickly fix many common problems
  • Reduces downtime helping your users make the maximum use of your IT assets
  • Reduce "official" Operational Support and expensive "peer-to-peer" support
  • Stay abreast of the most recent software releases with minimum effort

So to find out more on how Remote Monitoring and Smart OS Support from TGC Computers can help your business call : 0845 257 8017




















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